Federal Client Reports

Over my 2+ years at Accenture Federal Services/Fjord, I worked as a project manager and team lead for service design, product design, and rapid prototyping engagements with 7 clients across 4 agencies.

As the project manager, I worked with the Design Leads and clients to set and execute strategies for the projects. I facilitated Agile sprint meetings, ad hoc discussions, and planned workshops with my clients and teams.

Across the projects, I also supported research and design efforts, and wrote and edited the deliverables we produced.

Service Design Engagement — Research Readout

Role: Creative direction, writing, and editing

Service Design/Rapid Prototyping Engagement — Research Readout

Role: Editing

Service Design Engagement — Findings & Recommendations Report

Role: Creative direction, writing, and editing